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Michael Hill International
believes that outstanding business performance must be supported by the
highest standards of corporate behaviour towards our employees,customers
and other stakeholders.This code of ethics is a guide to help our Directors
and employees live up to our high ethical standards.
Our Corporate Code
of Ethics is supported by written policies and procedures on each of these
standards, by providing training to employees on the details and importance
of these standards, and by formal communication systems to ensure these
standards are observed, discussed and reinforced. Our Directors and Management
team will lead by example, demonstrating their commitment to this Code
of Ethics at all times through their personal behaviour and through the
guidance they provide to our staff.
In general,all Directors
and employees are expected to act honestly in all their business dealings
and to act in the best interests of the Company at all times.
Our
Employees
- Respect,fairness,honesty,courtesy,and
good faith will guide all relations with employees.
- Opportunity without
bias will be afforded each employee in relation to demonstrated ability,initiative,and
potential.
- We will strive
to create and maintain a work environment that fosters honesty, personal
growth,teamwork,open communications,and dedication to our vision and
values.
- We will strive
to provide a safe workplace that at a minimum meets all health and safety
laws and regulations.
- The privacy of
an individuals records will be respected and will not be disclosed
without proper authority unless their there is a legal obligation to
do so.
Our
Customers
- We support and
uphold at all times the tradition and integrity of the jewellery industry,and
conduct our business in such a manner that will reflect credit on our
industry and us.
- All our marketing
and advertising will be accurate and truthful.
- We are committed
to providing the highest quality,service,and value to our customers.We
provide a five year Guarantee for all our jewellery which contains a
diamond,and a 12-month Guarantee for any jewellery item not containing
a diamond.It is a guarantee of quality of workmanship and materials.We
provide a 30-day Change of Mind policy that is a money back guarantee
on all purchases if for any reason the customer is not completely satisfied.
- We will protect
customer information that is sensitive,private,or confidential just
as carefully as our own.
Our
Business Partners
- Suppliers win our
business based on product or service suitability,price,delivery,and
quality.We also expect suppliers to have high ethical standards in their
business practices.
Our
Shareholders
- We require honest
and accurate recording and reporting of any and all information in order
to make responsible business decisions.
- All financial records
and accounts will accurately reflect transactions and events, and conform
both to required accounting principles and to our Company's system of
internal controls. No false or artificial information will be tolerated.
- We will safeguard
all sensitive information. We will not disclose inside information that
has not been reported publicly.
Our
Communities
- We wish to be good
corporate citizens and wish to build positive relationships with communities
where we have a presence. Our efforts focus on the arts, local schools
and charities, through periodic donations, including jewellery, to good
causes.
Company
Property and Assets
- Our Directors and
Employees will properly use company assets and safeguard and protect
any company property under their care.
Governments
- In conducting business
with due skill, care, and diligence, we seek always to comply with both
the letter and spirit of relevant laws, rules, regulations, codes, and
standards of good market practice in the countries we do business in.
- Our Company does
not make political contributions and has no political affiliations.
Share
Trading by Directors and Officers in MHI shares
- The Company does
not condone any form of insider trading by Directors or officers.
- The Board Operations
manual sets out a procedure which must be followed by Directors when
trading in Michael Hill International shares. Directors must notify
and obtain the approval of the Company before trading in MHI shares
and are only permitted to trade in two window periods. The window periods
commence at the time half yearly or yearly results are announced and
expire five months after the end of the financial year or four months
after the end of the half yearly accounting period of the company, as
the case may be. The NZX must also be notified within 5 days of any
trading taking place.
- From the 3rd May
2004,all Officers of the Company (as defined by the Securities Amendment
Act 2003) must also disclose to the company and to the NZX within 5
days, any dealings in MHI shares. They are also subject to the same
"trading windows" as Directors as defined above.
Conflicts
of Interests
- Employees will
not accept anything of value from a customer, vendor, or business associate
which would impair or be presumed to impair their judgment in business
matters.
- The acceptance
of gifts and gratuities is discouraged and any over $50 must be entered
in the Gifts Register held by the Financial Controllers. We may accept
meals/hospitality that are not lavish and are reasonable in the context
of doing business. Guidelines to use for the acceptance of any gift
are :Will this influence my decision making ? Does it place me in obligation
? Could it be seen as an inducement ? How would this look if reported
by the media ?
- Our employees will
avoid any conflict of interest professionally and personally which might
prevail or appear to prevail over the interests of the Company.
- Directors' conflicts
of interests are dealt with in the Board Operations Manual. At all times,
a Director must be able to act in the interests of the organization
as a whole. The interests of associates, individual shareholders and
the personal interests of the Director and his family must not be allowed
to prevail over those of the Company and its shareholders generally.
Speaking
Up
- Employees who know,
or have genuine suspicions of any breaches of our Code of Conduct, Policies
& Procedures, or any legal violation in relation to work related
issues should report such matters promptly to their manager. If the
employee does not feel comfortable discussing the issue with their manager,
they should talk to another member of management, the Internal Auditors,
or Human Resources.
- Employees will
not be blamed for speaking up. The Company will make proper efforts
to protect the confidentiality of employees who do raise concerns. Any
attempt to deter employees raising proper concerns will be treated as
a serious disciplinary action. Failure to abide by the Code of Ethics
and the law will lead to disciplinary measures appropriate to the violation.
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